The City of Boston has released an iPhone app called 'Citizens Connect'. It allows residents request service for a variety of issues including:
* Removing graffiti
* Filling potholes
* Fixing Traffic Lights
It takes the GPS coordinates and allows you to send a photo and note describing the problem. Once an issue has been logged, it goes into the normal Mayor's hotline system.
The app can be downloaded from the iPhone App Store. More details on the City's Website:
http://www.cityofboston.gov/mis/apps/iphone.asp
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